We absolutely accept custom orders! We understand that sometimes you need something just that little bit extra special and we are more than happy to help you out. This also applies to different wallpaper sizes. Just drop us a message with the details of what you are looking for and we will do our best to accommodate your needs.
In principle returns or cancellations are not accepted due to the custom nature of my products. All of my wallpapers are made to order for each customer. If you're hesitating whether you like the material or pattern, please order the sample to see if the item meets your expectations.
Nonetheless please contact me if you have problems with your order.
We understand the importance of being aware of taxes and customs charges when making an international purchase. Since each country has its own regulations, we recommend contacting your local customs office for detailed information, as we do not have direct insight into these policies.
Buyers are responsible for any customs duties and import taxes that may apply.
We strive to provide the highest quality products. However, in the event of damaged or faulty goods, it is important to contact us within 2 weeks of receiving the item. We are unable to consider complaints submitted after this period.
It is essential to read the instructions prior to installation and follow them carefully. Wallpaper installed contrary to the provided instructions will not be eligible for any claims. If you notice any issues with your order, please contact us and include photos for reference.
Please inspect the wallpaper carefully before installation, as we do not accept complaints for products that have been used or installed. We are not responsible if a defective product is installed.
Despite every effort to provide accurate image of each wallpaper’s color, they still may vary slightly, due to different monitor screen settings, different print batch and other factors. That applies to samples, ordering wallpaper panels at different times, etc.
Prints described as gold or silver are only the imitation of gold, they are not metallic prints. The metallic effect is exclusive to wallpapers in the METALLIC section. For further details, feel free to reach out to me.
Some of our designs are based on historical paintings. While the images are carefully processed and enhanced, we intentionally preserve certain “imperfections,” such as brush strokes or textures. These details contribute to the authenticity and unique character of the artwork.
We believe in maintaining the vintage atmosphere and original spirit of each piece, and these subtle imperfections are part of its charm.
If you are considering a specific wallpaper and would like to make sure it matches your vision, feel free to contact us. We will be happy to provide you with a detailed preview of the design.
If you’re not sure which material to choose or need more information, feel free to send us a message — we can also share our brochure with you 🙂
SELF-ADHESIVE NON-REMOVABLE MATERIALS
Our offer includes three self-adhesive, non-removable materials: Canvas, Leather, and Raw Stone (Concrete). They are suitable for smooth surfaces.
Please note that the adhesive is strong, so extra care is recommended during installation. These materials are also the only ones that are installed with overlaps.
A step-by-step installation guide is included with every order — you won’t be left on your own!